[nycbug-talk] USENIX Guru Session on SysAdministration

G.Rosamond george
Thu Jul 1 17:04:27 EDT 2004


Some brief notes. . .if anyone wants to discuss further, I can provide 
some details. . .

sudo and rights of admins

use of CVS for server management

project management

documentation

communication issues in general and within projects

Wiki versus other pkgs for project management online

cf engine

ms share project (?)

help desk issues with tickets, relations with users, user service first 
and technology second
	user surveys: only getting answers to questions you ask. . .

dealing with personalities, politics, etc.

socializing scenarios

inter-departmental meetings of techs





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