[nycbug-talk] OT: Managed Hosting SLA?

Charles Sprickman spork at bway.net
Thu Jan 8 01:48:10 EST 2009


Hi all,

I wonder if anyone here has an SLA from a high-end-ish managed hosting 
provider that they could share?  I've been digging around, and while the 
$5/month hosters publish stuff it seems like the higher-end guys don't 
publish this online.

I am not picky, I just need something full of lawyery gibberish that I can 
modify.  The customer and I both agree that an SLA is more of a sales tool 
than anything else, but paperwork is paperwork.

Thanks,

Charles



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