[nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?

riegersteve at gmail.com riegersteve at gmail.com
Wed Apr 1 01:42:08 EDT 2009


Here's how I would to this

Zabbix checks for nagios alerts and sends a message to the oncall only (easy to set up)

Take rt out of the notification process and use post mortem to trap solutions.



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Sent via Blackberry
I can be reached at 310-947-8565

-----Original Message-----
From: Brian Gupta <brian.gupta at gmail.com>

Date: Wed, 1 Apr 2009 01:36:58 
To: <riegersteve at gmail.com>
Cc: NYC BUG<talk at lists.nycbug.org>
Subject: Re: [nycbug-talk] Does anyone know of an open source oncall 
	escalationalerting gateway similar to Telalert?


Basically, right now we have both nagios and RT3 send emails to a
sendmail alias that forwards all alerts to all pagers and SMS phones
on my team. (This is pretty annoying for those middle of the night
tickets and alerts, especially since we have an oncall rotation in
place).

An example would be a typical Nagios alert email, or an RT ticket
subject... Do you need actual examples? If so, I can take this off
list.

On Wed, Apr 1, 2009 at 1:28 AM,  <riegersteve at gmail.com> wrote:
> What data are you trying to send
> Gimme an example
> ------Original Message------
> From: Brian Gupta
> To: Steve Rieger
> Cc: NYC BUG
> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
> Sent: Mar 31, 2009 22:27
>
> Thanks alot! Gonna check it out...  Do you recommend any starting points?
>
> Cheers,
> Brian
>
> On Wed, Apr 1, 2009 at 1:21 AM,  <riegersteve at gmail.com> wrote:
>> Yes you can
>>
>> Its called zabbiz sender, you can send any data to zabbix and have it act based on your triggers
>> ------Original Message------
>> From: Brian Gupta
>> To: Steve Rieger
>> Cc: NYC BUG
>> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>> Sent: Mar 31, 2009 22:20
>>
>> Can I send emails into Zabbix? IE: I can't rip out my entire
>> monitoring and ticketing infrastructures to get this functionality, so
>> it would have to work as a messaging gateway for what I have in place.
>>  :(
>>
>> On Wed, Apr 1, 2009 at 1:15 AM,  <riegersteve at gmail.com> wrote:
>>> Sed s/8/x
>>>
>>> --
>>> Sent via Blackberry
>>> I can be reached at 310-947-8565
>>>
>>> -----Original Message-----
>>> From: riegersteve at gmail.com
>>>
>>> Date: Wed, 1 Apr 2009 05:14:37
>>> To: Brian Gupta<brian.gupta at gmail.com>; <talk-bounces at lists.nycbug.org>; NYC BUG<talk at lists.nycbug.org>
>>> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>>>
>>>
>>> Not to toot my own horn but zabbix has this built in.
>>>
>>> Twill send an sms/email and if the alarm is not ack'd in 8 minutes will escalate
>>> ------Original Message------
>>> From: Brian Gupta
>>> Sender: talk-bounces at lists.nycbug.org
>>> To: NYC BUG
>>> Subject: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>>> Sent: Mar 31, 2009 22:08
>>>
>>> http://www.mir3.com/Products/TelAlert/index.php
>>>
>>> Basically we need a messaging gateway that can handle oncall
>>> rotations, escalations, and pager, email and sms responses. (To stop
>>> escalation).
>>>
>>> The idea would be to feed alerts from our ticketing and monitoring
>>> systems into it, so that everyone doesn't get paged every time there
>>> is an event. (and if the primary doesn't respond, others will still
>>> get notified).
>>>
>>> Cheers,
>>> Brian
>>>
>>> P.S. - Telalert is ridiculously expensive. IE: $20,000+ for a starter license.
>>>
>>> --
>>> - Brian Gupta
>>>
>>> New York City user groups calendar:
>>> http://nyc.brandorr.com/
>>>
>>>
>>>
>>> --
>>> - Brian Gupta
>>>
>>> New York City user groups calendar:
>>> http://nyc.brandorr.com/
>>>_______________________________________________
>>> talk mailing list
>>> talk at lists.nycbug.org
>>> http://lists.nycbug.org/mailman/listinfo/talk
>>>
>>>
>>>
>>> --
>>> Sent via Blackberry
>>> I can be reached at 310-947-8565
>>
>>
>>
>> --
>> - Brian Gupta
>>
>> New York City user groups calendar:
>> http://nyc.brandorr.com/
>>
>>
>>
>> --
>> Sent via Blackberry
>> I can be reached at 310-947-8565
>
>
>
> --
> - Brian Gupta
>
> New York City user groups calendar:
> http://nyc.brandorr.com/
>
>
>
> --
> Sent via Blackberry
> I can be reached at 310-947-8565



-- 
- Brian Gupta

New York City user groups calendar:
http://nyc.brandorr.com/


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