[nycbug-talk] Fwd: weird verizon problem

[Bjorn Nelson]

All,

I remember we had a discussion about what local isp's people could 
recommend and I suggested acedsl.  I am having a problem now, although 
it's not with them.  It's with anyone on verizon dsl or earthlink dsl's 
network connecting to my webserver at home which is on acedsl.  The 
weird thing is, it works through a proxy (using any of the ones that 
work at multiproxy.org).  It also works fine from other places.  The 
other weird thing is sometimes it loads a partial page and sometimes it 
doesn't.  We tried lowering the default MTU setting on the person that 
was trying to connect from verizon to a setting that wouldn't fragment, 
but no go.

The benchmark I have been using is my World of Warcraft guild page but 
the image isn't able to load for him:
  http://www.proteanorder.org

I am curious to see if this problem is limited to verizon and 
earthlink.  I am using 384k up dsl and 13ms average seek time 
harddrive.  The image is about 200k.

If anyone has any ideas I would appreciate it,
Bjorn

The following is the communication I have had with my ISP...

Begin forwarded message:

> From: support at acedsl.com
> Date: December 16, 2004 3:56:34 PM EST
> To: Bjorn Nelson <notdisclosed at local>
> Subject: Re: weird verizon problem
>
> the trace stops in Verizon's network, your friend should address it 
> with them.
>
>
> traceroute to 70.18.222.117 (70.18.222.117), 30 hops max, 40 byte 
> packets
>  1  r2-ge2 (66.114.76.226)  0.998 ms  0.502 ms  1.644 ms
>  2  206.g2-0.er1a.lga1.us.above.net (64.124.176.50)  1.143 ms  1.171 
> ms  0.92 ms
>  3  so-4-0-0.cr1.lga1.us.above.net (64.125.28.189)  2.306 ms  0.9 ms  
> 1.025 ms
>  4  64.125.27.141.available.above.net (64.125.27.141)  1.309 ms  1.479 
> ms
> 0.937 ms
>  5  so-1-0-0.mpr1.iad1.us.above.net (64.125.28.61)  5.119 ms  5.24 ms  
> 6.018 ms
>  6  so-3-0-0.mpr2.iad2.us.above.net (64.125.28.214)  6.123 ms  5.167 
> ms  5.487
> ms
>  7  so-3-0-0.mpr2.iad10.us.above.net (64.125.30.121)  6.741 ms  18.961 
> ms
> 11.584 ms
>  8  so-2-1-3-0.PEER-RTR1.ASH.verizon-gni.net (130.81.15.41)  9.115 ms  
> 5.617
> ms  5.492 ms
>  9  so-7-0-0-0.BB-RTR1.RES.verizon-gni.net (130.81.10.89)  6.222 ms  
> 5.748 ms
> 5.847 ms
> 10  so-5-0-0-0.BB-RTR1.NY325.verizon-gni.net (130.81.8.254)  12.44 ms  
> 12.693
> ms  14.193 ms
> 11  so-0-1-0-0.CORE-RTR1.NY325.verizon-gni.net (130.81.8.26)  12.383 
> ms  16.016
> ms  13.292 ms
> 12  A3-0-0-1730.DSL-RTR11.NY325.verizon-gni.net (130.81.11.166)  
> 12.503 ms
> 13.039 ms  12.935 ms
> 13  * * *
>
>
> Quoting Bjorn Nelson <notdisclosed at local>:
>
>> Acedsl,
>>
>> Here is the traceroute from someone that is on verizon at ip:
>> 70.18.222.117
>>
>> We tried lowering the mtu to size to 1438 on his computer which was a
>> size that is stopped fragmenting at but the site still doesn't load.
>> Sometimes it loads a partial webpage and sometimes it to doesn't load
>> at all.  My webserver isn't showing much usage at this time and this
>> works fine from other locations using different isp's but it seems to
>> happen with verizon and earthlink.
>>
>> -Bjorn
>>
>> Begin forwarded message:
>>
>>> From: My friend <notdisclosed at local>
>>> Date: December 16, 2004 3:40:43 PM EST
>>> To: Bjorn Nelson <notdisclosed at local>
>>> Subject:
>>>
>>> Microsoft Windows XP [Version 5.1.2600]
>>> (C) Copyright 1985-2001 Microsoft Corp.
>>>
>>> C:\Documents and Settings\Owner>tracert
>>> www.proteanorder.org
>>>
>>> Tracing route to www.proteanorder.org [66.114.86.142]
>>> over a maximum of 30 hops:
>>>
>>>   1    22 ms    20 ms    15 ms  10.32.41.1
>>>   2    31 ms    30 ms    31 ms
>>> at-3-1-0-1730.CORE-RTR1.NY325.verizon-gni.net [1
>>> 30.81.11.165]
>>>   3    31 ms    30 ms    31 ms
>>> so-4-0-0-0.BB-RTR1.NY325.verizon-gni.net [130.81
>>> .8.25]
>>>   4    31 ms    30 ms    30 ms
>>> so-5-0-0-0.BB-RTR1.RES.verizon-gni.net [130.81.8
>>> .253]
>>>   5    31 ms    24 ms    30 ms
>>> so-6-0-0-0.PEER-RTR1.ASH.verizon-gni.net [130.81
>>> .10.90]
>>>   6    31 ms    30 ms    30 ms  130.81.15.42
>>>   7    31 ms    30 ms    30 ms
>>> so-4-0-0.mpr2.iad2.us.above.net [64.125.30.122]
>>>
>>>   8    31 ms    30 ms    31 ms
>>> so-4-0-0.mpr1.iad1.us.above.net [64.125.28.213]
>>>
>>>   9    46 ms    46 ms    46 ms
>>> so-2-0-0.cr1.lga1.us.above.net [64.125.28.62]
>>>  10    46 ms    30 ms    46 ms
>>> 64.125.27.142.available.above.net [64.125.27.142
>>> ]
>>>  11    31 ms    30 ms    30 ms
>>> pos0-0.er1a.lga1.us.above.net [64.125.28.190]
>>>  12    31 ms    30 ms    30 ms
>>> 64.125.180.78.acecape.com [64.125.180.78]
>>>  13     *        *        *     Request timed out.
>>>  14     *        *        *     Request timed out.
>>>  15     *        *        *     Request timed out.
>>>  16     *        *        *     Request timed out.
>>>  17     *        *        *     Request timed out.
>>>  18     *        *        *     Request timed out.
>>>  19     *        *        *     Request timed out.
>>>  20     *        *        *     Request timed out.
>>>  21     *        *        *     Request timed out.
>>>  22     *     ^C
>>> C:\Documents and Settings\Owner>
>>>