[nycbug-talk] Anyone with a contact at MSN?

[Dan Langille]

On 2 Jun 2004 at 10:57, G.Rosamond wrote:

> 
> On Jun 2, 2004, at 6:18 AM, Dan Langille wrote:
> 
> > On 1 Jun 2004 at 22:57, Josh McCormack wrote:
> >
> >>> On May 28, 2004, at 1:45 PM, Dan Langille wrote:
> >>>
> >>>> Do you know someone at MSN?
> >>>>
> >>>> My laptop was stolen. It logs into MSN Messenger automatically.
> >>>> Yesterday I was logged out of MSN Messenger on my home desktop.  I
> >>>> suspect the thief powered on the laptop and that's why I was logged
> >>>> out of MSN Messenger.
> >>
> >>
> >>
> >>
> >> Here's an idea: try to chat with 'yourself' as someone who the thief
> >> would want to meet. Appeal to prurient or greedy desires, present an
> >> offer they can't refuse, and lay a trap.
> >
> > They only came online once.  And were gone.

> Maybe i missed something in this thread somewhere along the way, but 
> did you talk to level i support at msn?

Level i?  I spent about 90 minutes on the phone when it happened.  
Nobody was able to tell me anything.

> did you ask for a manager?

Not explicitly, I asked if there was anyone else to talk to.

> or email security at msn.com or whatever their digital security contact 
> info is?

What I've heard, from multiple sources, is I can't get anything 
without police involvement.  I've been trying to get them 
involved....  The police report was filed within 10 minutes of the 
theft being discovered.  This was Thursday May 27.  I called 
yesterday and left a message for the dectective.
-- 
Dan Langille : http://www.langille.org/
BSDCan - http://www.bsdcan.org/