[jobs] Operations System Admin job at Access!

Ben Whelan ben at accessnow.org
Wed Apr 22 17:19:06 EDT 2015

Hey there,

I thought you might be interested in learning about this Operations Systems
<https://www.accessnow.org/about/jobs#Operations_Systems_Administrator> role
at Access.

Access (accessnow.org) is a growing organization dedicated to defending and
extending the digital rights of users at risk around the world. Our Policy,
Technology, and Advocacy teams work together to achieve our mission through
our global presence in Europe, Latin America, Middle East North Africa,
North America, and beyond.

*About the Role*

The Operations Systems Administrator will be responsible for the oversight
of Access’ internal IT infrastructure, which includes establishing and
maintaining technical capacity and processes, researching and evaluating
solutions to solve the organization's technical challenges and working to
support our global team and their technical equipment and software needs.
Due to the nature of Access’ work, the organization has significant
potential adversaries, and therefore, requires operating from a high
security digital environment. You will be primarily tasked with ensuring
Access’ staff, infrastructure, and data is secure.

This position is housed within the Tech team but will liaise closely with
members of the Operations team to provide internal technical operating
capacity to a growing organization, and planning and prioritizing for
growth for the coming years. This position will report to the Technology

*Essential Duties and Responsibilities*

*Cross-org Tech*

   - Responsible for developing and maintaining asset management policies
   and procedures for the entire organization.
   - Track and maintain the organization’s domains, SSL certificates, and
   software licenses.
   - Provision, build, monitor, maintain and update the organization's tech
   infrastructure, including continuity, redundancy, high availability, and
   disaster recovery.
   - Design, implement, maintain, and enforce internal security policies,
   mechanisms, and controls.
   - Oversee the technical onboarding and offboarding of staff and interns.
   - Oversee user administration, including implementing role-based access
   across the organization’s web platforms
   - Research and implement best practice solutions for domain
   registration, certificate authorities, and other organizational platform
   - Support the technical and digital security needs of our global team of
   30+ staff including targeted internal tech support as well as the broader
   implementation of software updates, security patches, PGP key management,
   server administration, etc.
   - Develop relationships with local tech vendors in each of the
   organization’s operating regions.
   - Source and procure equipment for our organizations global tech needs,
   coordinating with local program and operational staff.
   - Organize and maintain vendor relationships as it relates to our IT
   - Recommend, procure and support the installation of all IT equipment
   for a global team.
   - Develop organization wide technical and operational/information
   security procedures and processes as needed.

*Knowledge, Education and Experience:*

   - Work experience in a similar or related role supporting the tech needs
   of a global company of 30+ would be ideal;
   - Knowledge of and passion for the mission of the Access;
   - Strong ability to plan, organize and follow through with staff and a
   variety of constituencies;
   - Excellent attention to detail and ability to juggle multiple
   responsibilities and manage priorities
   - Excellent interpersonal and time management skills;
   - Additional language skills a plus.
   - Professionalism and confidentiality is a big one for us.
   - Experience with Mac, Windows and Linux operating systems for users.
   - Experience with Debian Linux server administration.
   - Experience with Apache, nginx, Squid proxy cache, firewalls, Snort
   IDS, Postfix, Bind, Samba, Nagios, SNMP, Git.
   - Excellent ability to automate tasks and implement tools in a scripting
   - Experience in operational security planning and information security
   - Experience with selecting, configuring, and administering
   collaborative software.
   - Experience with the administration of Google Apps.
   - Experience with administration of Request Tracker (RT), including
   coding in Perl preferred.

*Location:* This is a full time position ideally based in New York City or
Washington DC. We’re open to a remote position for the right candidate.

*Salary: *Competitive salary commensurate with experience.

*To Apply:* Please send an email to jobs at accessnow.org with the following
documents attached:

   - Résumé/CV
   - Cover letter outlining your suitability for the role, current salary
   and/or salary expectations, 2 references.

Please remember to reference your email application with the subject line:
“Operations Systems Administrator - [Your Name]”

*Start Date:* June 2015.

Benjamin Whelan
Operations Officer

Access | accessnow.org
PGP ID: 0x1F2EC60E
Fingerprint: 403F 2F8C 2142 7188 2DDE  A4B6 2E28 6A73 1F2E C60E

*Join the Access team - *we're hiring <https://www.accessnow.org/about/jobs>!
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