[nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?

[Brian Gupta]

Post mortem? Basically we have clients that have a magic email address
that is guaranteed to get them an oncall engineer any time of day...
Currently that email address feeds into RT, which has a pager alias to
page-all set as a watcher on the emergency queue.

-Brian

On Wed, Apr 1, 2009 at 1:42 AM,  <riegersteve at gmail.com> wrote:
> Here's how I would to this
>
> Zabbix checks for nagios alerts and sends a message to the oncall only (easy to set up)
>
> Take rt out of the notification process and use post mortem to trap solutions.
>
>
>
> --
> Sent via Blackberry
> I can be reached at 310-947-8565
>
> -----Original Message-----
> From: Brian Gupta <brian.gupta at gmail.com>
>
> Date: Wed, 1 Apr 2009 01:36:58
> To: <riegersteve at gmail.com>
> Cc: NYC BUG<talk at lists.nycbug.org>
> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall
>        escalationalerting gateway similar to Telalert?
>
>
> Basically, right now we have both nagios and RT3 send emails to a
> sendmail alias that forwards all alerts to all pagers and SMS phones
> on my team. (This is pretty annoying for those middle of the night
> tickets and alerts, especially since we have an oncall rotation in
> place).
>
> An example would be a typical Nagios alert email, or an RT ticket
> subject... Do you need actual examples? If so, I can take this off
> list.
>
> On Wed, Apr 1, 2009 at 1:28 AM,  <riegersteve at gmail.com> wrote:
>> What data are you trying to send
>> Gimme an example
>> ------Original Message------
>> From: Brian Gupta
>> To: Steve Rieger
>> Cc: NYC BUG
>> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>> Sent: Mar 31, 2009 22:27
>>
>> Thanks alot! Gonna check it out...  Do you recommend any starting points?
>>
>> Cheers,
>> Brian
>>
>> On Wed, Apr 1, 2009 at 1:21 AM,  <riegersteve at gmail.com> wrote:
>>> Yes you can
>>>
>>> Its called zabbiz sender, you can send any data to zabbix and have it act based on your triggers
>>> ------Original Message------
>>> From: Brian Gupta
>>> To: Steve Rieger
>>> Cc: NYC BUG
>>> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>>> Sent: Mar 31, 2009 22:20
>>>
>>> Can I send emails into Zabbix? IE: I can't rip out my entire
>>> monitoring and ticketing infrastructures to get this functionality, so
>>> it would have to work as a messaging gateway for what I have in place.
>>>  :(
>>>
>>> On Wed, Apr 1, 2009 at 1:15 AM,  <riegersteve at gmail.com> wrote:
>>>> Sed s/8/x
>>>>
>>>> --
>>>> Sent via Blackberry
>>>> I can be reached at 310-947-8565
>>>>
>>>> -----Original Message-----
>>>> From: riegersteve at gmail.com
>>>>
>>>> Date: Wed, 1 Apr 2009 05:14:37
>>>> To: Brian Gupta<brian.gupta at gmail.com>; <talk-bounces at lists.nycbug.org>; NYC BUG<talk at lists.nycbug.org>
>>>> Subject: Re: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>>>>
>>>>
>>>> Not to toot my own horn but zabbix has this built in.
>>>>
>>>> Twill send an sms/email and if the alarm is not ack'd in 8 minutes will escalate
>>>> ------Original Message------
>>>> From: Brian Gupta
>>>> Sender: talk-bounces at lists.nycbug.org
>>>> To: NYC BUG
>>>> Subject: [nycbug-talk] Does anyone know of an open source oncall escalationalerting gateway similar to Telalert?
>>>> Sent: Mar 31, 2009 22:08
>>>>
>>>> http://www.mir3.com/Products/TelAlert/index.php
>>>>
>>>> Basically we need a messaging gateway that can handle oncall
>>>> rotations, escalations, and pager, email and sms responses. (To stop
>>>> escalation).
>>>>
>>>> The idea would be to feed alerts from our ticketing and monitoring
>>>> systems into it, so that everyone doesn't get paged every time there
>>>> is an event. (and if the primary doesn't respond, others will still
>>>> get notified).
>>>>
>>>> Cheers,
>>>> Brian
>>>>
>>>> P.S. - Telalert is ridiculously expensive. IE: $20,000+ for a starter license.
>>>>
>>>> --
>>>> - Brian Gupta
>>>>
>>>> New York City user groups calendar:
>>>> http://nyc.brandorr.com/
>>>>
>>>>
>>>>
>>>> --
>>>> - Brian Gupta
>>>>
>>>> New York City user groups calendar:
>>>> http://nyc.brandorr.com/
>>>>_______________________________________________
>>>> talk mailing list
>>>> talk at lists.nycbug.org
>>>> http://lists.nycbug.org/mailman/listinfo/talk
>>>>
>>>>
>>>>
>>>> --
>>>> Sent via Blackberry
>>>> I can be reached at 310-947-8565
>>>
>>>
>>>
>>> --
>>> - Brian Gupta
>>>
>>> New York City user groups calendar:
>>> http://nyc.brandorr.com/
>>>
>>>
>>>
>>> --
>>> Sent via Blackberry
>>> I can be reached at 310-947-8565
>>
>>
>>
>> --
>> - Brian Gupta
>>
>> New York City user groups calendar:
>> http://nyc.brandorr.com/
>>
>>
>>
>> --
>> Sent via Blackberry
>> I can be reached at 310-947-8565
>
>
>
> --
> - Brian Gupta
>
> New York City user groups calendar:
> http://nyc.brandorr.com/
>



-- 
- Brian Gupta

New York City user groups calendar:
http://nyc.brandorr.com/